"I received my MP5 several months ago. It had a few issues and Airsoft Megastore took it right back and sent me a new one. This kind of customer service is why I shop here. I have been very happy with the replacement and it works great. It looks and sounds mean. It has a great firing rate with a 9.6V. The 3 round burst is awesome, and it saves lots BB's. My only two issues are that the battery sits very snug in the grip. This makes it really hard to get the battery in. One issue that concerns me is that there is a wire that runs on the inside where the clip feeds. After using the gun for a while, the rubber wire insulating gets damaged by the clip. I wrapped it in electrical tape and it seemed to fix the issue. The actual wire was never exposed, but if left unchecked may have lead to issues in the future. Overall I think this is a great gun and I would recommend it."