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45 Day Warranty
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Best in Class Customer Service
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The store is amazing. I have found there items that I could not find in other stores which makes it the best. I have made questions and inquires about products and the customer service has responded super fast with accurate answers. All my products have arrived in excellent conditions in spite of other stores. My last product came late because it was rescheduled but that was UPS fault I think. I would like to thank Matthew for his exceptional customer service. Whenever you need help, please try to contact him. My advice, buy in Airsoft Megastore, they have coupons and the widest variety of airsoft products.
I ordered a gun sling a couple weeks ago. Unfortunately, one of the clips broke. After a few email correspondings with a customer service representative named Jun (my emails did not show a last name), AMS sent me a replacement sling for free. I did not even have to send my clip back. AMS is a terrific store and I plan on doing more business with them. They were polite, efficient, and just a pleasure to work with. I would recommend Airsoft Megastore to anyone.
Airsoft Megastore is The Best Airsoft Website Out There (I Think) and i Will Always Be Loyal to AMS and Order Almost All of my Gear From Them. The Customer Service is Also Amazing, Jun my Customer Service Representative Has Helped Me With Anything i Needed Help With, Especially My Order Problem (Had 2 Magazines Missing from Order) and Jun Helped Me With The Problem, and Now The Mags Have Been Shipped To Me. Thank You So Much AMS and Jun.
Ethan1214, Saskatchewan, Canada
I love that Airsoft Megastore has videos of most any information you will need to learn and care for your products. I purchased an AEG for my son and in short order, unfortunately, it began grinding after brief use. I emailed for warranty repair with symptoms and with 24 hours (22 to be exact) I received an email explaining possible causes with a video like for tuning the gun. I had the gun working again within 15 minutes, avoiding returning the gun and the mess associated with returns\repairs. Excellence on Sean's part to help out a first time customer of theirs. Highly recommend.
Everything worked great, shipping was super fast. I am very pleased and won't hesitate to order through airsoft megastore again.
I loved buying from airsoft megastore because the employees helped me recover my tracking number and told me where the package was at, I would love to buy from airsoft megastore again!
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