We take pride in revolutionizing the Airsoft buying experience, and have done so since the very beginning. With our renowned 110% Lowest Price Guarantee and industry-leading 45 day warranty, our goal is to eliminate all obstacles between you and your enjoyment of the wonderful sport of Airsoft. With over 40 years of combined Airsoft industry experience, our hands on customer service representatives spend as much time on the field as they do learning the intricacies of every product we carry, in an effort to better serve our customers' questions and needs. It is our utmost priority to offer each customer exceptional support, thereby instiling purchasing confidence and power. While we can't promise that every transaction will be perfect, we can promise that we will do everything possible, above and beyond the call of duty, to resolve any customer service issues in our continued pursuit of Bringing Airsoft to the Masses.

PROACTIVE
Our friendly Airsoft Megastore customer service representatives place urgency in taking care of any and all customer issues. Phone support is available Monday - Friday, 8am - 5pm PST and email support is available 24x7x365. giving you peace of mind that your questions will be answered as soon as humanly possible.

SPEED
With an advanced inventory control system and a state of the art warehouse and order fulfillment center, it is our goal to process and ship all orders within 24 hours of placement during normal business hours.

EMPOWERMENT
Our exceptional support starts with empowering our employees to make the necessary actions on your behalf. Combined with the peace of mind offered by our 110% Lowest Price Guarantee. we empower you as our valued customer to shop comfortably and rest assured that you are getting the best deal and the best service, bar none.

EXPERTISE
Airsoft is not just what we do, it's what we live. With in-house technicians and US-based customer service representatives that share a passion for the both the sport and the products. you can rest assured that all your Airsoft questions will be answered by a qualified professional.

INNOVATION
Equipped with industry leading innovations - namely, an interactive troubleshooting guide dubbed the "E-Troubleshooter". the best and longest standard warranty coverage in the industry. and an eco-friendly approach to commerce, we consistently set and push the standard of innovation for the Airsoft industry.

Free Shipping No Minimum*

45 Day Warranty

110% Lowest Price Guarantee

Best in Class Customer Service

Same Day Will Call Pickup

The store is amazing. I have found there items that I could not find in other stores which makes it the best. I have made questions and inquires about products and the customer service has responded super fast with accurate answers. All my products have arrived in excellent conditions in spite of other stores. My last product came late because it was rescheduled but that was UPS fault I think. I would like to thank Matthew for his exceptional customer service. Whenever you need help, please try to contact him. My advice, buy in Airsoft Megastore, they have coupons and the widest variety of airsoft products. RandyLoy, USA
I ordered a gun sling a couple weeks ago. Unfortunately, one of the clips broke. After a few email correspondings with a customer service representative named Jun (my emails did not show a last name), AMS sent me a replacement sling for free. I did not even have to send my clip back. AMS is a terrific store and I plan on doing more business with them. They were polite, efficient, and just a pleasure to work with. I would recommend Airsoft Megastore to anyone. mskanwischer, USA
Airsoft Megastore is The Best Airsoft Website Out There (I Think) and i Will Always Be Loyal to AMS and Order Almost All of my Gear From Them. The Customer Service is Also Amazing, Jun my Customer Service Representative Has Helped Me With Anything i Needed Help With, Especially My Order Problem (Had 2 Magazines Missing from Order) and Jun Helped Me With The Problem, and Now The Mags Have Been Shipped To Me. Thank You So Much AMS and Jun. Ethan1214, Saskatchewan, Canada
I love that Airsoft Megastore has videos of most any information you will need to learn and care for your products. I purchased an AEG for my son and in short order, unfortunately, it began grinding after brief use. I emailed for warranty repair with symptoms and with 24 hours (22 to be exact) I received an email explaining possible causes with a video like for tuning the gun. I had the gun working again within 15 minutes, avoiding returning the gun and the mess associated with returns\repairs. Excellence on Sean's part to help out a first time customer of theirs. Highly recommend. bucfanjeff, USA
Everything worked great, shipping was super fast. I am very pleased and won't hesitate to order through airsoft megastore again. rob_riley, USA
I loved buying from airsoft megastore because the employees helped me recover my tracking number and told me where the package was at, I would love to buy from airsoft megastore again! Battlefield4Rule, USA
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