Troubleshooting & Maintenance
BBs Not Firing/Jamming
If BBs are not firing and/or jamming, the BBs you are using could be incorrect in size/weight for the particular gun you have purchased and/or the quality is too low for use in the gun you have purchased. Keep in mind that for spring airsoft guns, you must 0.12g precision seamless polished premium BBs. For metal gearbox electric airsoft guns, gas powered airsoft guns, and bolt action sniper rifles, you must use either 0.20g, 0.23g, or 0.25g precision seamless polished premium BBs. Failure to use the correct size/weight, or failure to use high quality BBs does in fact void the warranty on all airsoft guns we carry, as poor grade BBs tend to shatter inside the gun(s) and cause irreparable internal damage. Some BB brands to avoid are: Crosman, SoftAir USA, SoftAir, UltraSonic (licensed by SoftAir USA), AirStrike USA, Flying Colors, CyberGun, CyberGun S.A., Gamo, Beesman, etc.
BBs that are loaded in the wrong fashion will also fail to shoot out of the gun(s). If you have a gun that features a high capacity magazine (with a gear wheel at the bottom), you must load the magazine by first opening the trap door of the magazine and filling the bbs to the top of the bb reservoir (a common mistake is to force the bbs directly into the feed nozzle, which damages the magazine; do NOT jam the bbs down the magazine feed). Then, you must fill the high capacity magazine to capacity in order to function at optimum performance. Next, wind the gear wheel at the bottom of the magazine until you feel pressure and the wheel begins to make clicking noises. This signifies that bbs from the reservoir have filled the magazine feed to capacity. Continue to repeat the past step in order to keep a constant feed of bbs into your airsoft rifle as you fire them out.
If the BBs are jamming, try the following: First, load the magazine correctly. Then, place the magazine into the gun in ONE swift motion. Next, proceed to wind the gear at the bottom of the magazine until you feel a resistance/clicking. Now, proceed to fire the weapon (preferably on full auto first, as firing on semi on your first shot may advocate jamming).