contact us

As the the #1 fastest-growing Airsoft retailer in the nation, we strive to make it easy for customers to contact us, as communication is crucial to providing the best online Airsoft shopping experience. Whether you like talking to someone over the phone or corresponding through emails with one of our helpful customer support representatives. we are here to help. For questions about orders, policies, products, or if you just need some advice about picking out the right Airsoft gun and gear, we encourage you to contact us by using one of the following methods.

Via Telephone:

(818) 495-6502
Hours of operation: Monday-Friday 8am-5pm PST

Via Email:

Technical Questions: tech@airsoftmegastore.com
General Order Questions: support@airsoftmegastore.com

In order to provide all of our customers with the best service possible, please email us with your inquiry. All emails will be replied to within 1-2 business days. If you do not yet feel entirely comfortable with email, or if you believe your issue will be best addressed by speaking to someone over the phone, please feel free to call us Monday-Friday 8am-5pm PST. Thanks for visiting Airsoft Megastore and we hope you will give us the opportunity to earn your business!

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45 Day Warranty

110% Lowest Price Guarantee

Best in Class Customer Service

Same Day Will Call Pickup

Great customer service, really worked with me.
The rifle I purchased came unable to work, I was able to send the item back and they sent me a band new one with no cost me. Also, their tech service was great as well!! Jasoncampbell, USA
Great customer service, really worked with me.
The rifle I purchased came unable to work, I was able to send the item back and they sent me a band new one with no cost me. Also, their tech service was great as well!! Jasoncampbell, USA
I love the pro gunbuilder by golden eagle!
The gunbuilder was very useful and made it easy for me to buy my first mid/high spec gun for just about $300. It gave me comfort in that i can get more parts to switch out at a later time if i wish to change anything about my rifle and that there will be compatible parts for any modifications i choose to do on it. The gun came in full working order and the hopup was even adjusted to be perfect right out of the box. I could easily hit targets over 150ft away constantly. Johnmstopka, USA
Best Site for Airsofting Gear and Guns
Every time I purchase from Airsoft Megastore I am very satisfied with my order. It arrives on time and the deals are excellent. AMS is probably my go to place for airsofting equipment, especially when I'm itching to add another gun to my collection! macawilliams12, USA
Awesome!
Mega store has been great I've been usen them for 3 years now never no problems. Great products and service fbfzh2005, USA
On point
Shipment was fast and complete technician I spoke to was very helpful. Helped me with problems I was having with my other guns. Very knowledgable with your products. sjstarheel, USA
I love Airsoft Megastore. My stuff is always on time and is always 5 star. This is the most honest and reliable place to buy airsoft guns of the internet! sgodwin2345, USA

Real People. Real Airsoft